The most trusted multidisciplinary AI agent for enterprise teams and small businesses

Privacy Policy

United AI is a business-to-business platform. Our customers are enterprises whose teams use an AI chat interface to plan and run employee experiences: sourcing vendors, placing orders, booking travel, and running recurring programs. This policy explains what we collect, why, and how we handle it, in plain English.

Legal / Privacy

Effective October 30, 2026 ยท Contact hello@joinunited.ai

For most data about a customer's employees, the enterprise customer is the controller and United AI is the processor: we handle that data on the customer's behalf and under their instructions. For our marketing site and account owners, we act as the controller.

What we collect

  • Account information: name, work email, and company for the people who administer an account.
  • Chat transcripts: the messages exchanged with the AI to plan and execute experiences.
  • Uploaded documents and calendars: files and schedules customers add to inform planning.
  • Employee directory data: names, emails, teams, and locations synced from a customer's HRIS system.
  • Travel documents: passport or driver's license details, read via OCR, only when a user chooses to store them for booking.
  • Office locations and delivery preferences: where things get delivered and any handling notes.
  • Payment and wallet balances: spend limits and balances used to fund experiences (see Payments below).
  • Demo-request contact details: name, email, and company submitted from our marketing site.

How we use it

  • To run the service: understand requests, source and book vendors, place and track orders, and coordinate travel.
  • To operate accounts, provide support, and communicate about the service.
  • To keep the platform secure, prevent abuse, and meet legal obligations.
  • To improve the product. We do not sell personal information.

AI processing

The AI features are powered by third-party model providers that process the content needed to answer a request. We use vetted subprocessors and share only what a task requires. The full list is on our Subprocessors page.

Information about people from public sources

When a customer asks United to help with fundraising or event planning, United may collect information about people that is already public, such as a person's name, role, employer, public business contact details, public giving history and public news about them. We use it only for that customer's request, to suggest who might want to support a project and why.

Every fact we keep records where it was found and when.

We never collect information about children. We never use data brokers or private social media accounts, and we never collect a home address by searching for it.

Information about a person stays with the customer who asked for it. We do not share it with other customers.

Nobody is contacted until a person at the customer approves the message. Every email includes a way to opt out, and an opt out is permanent.

To ask what we hold about you, or to have it removed, write to hello@joinunited.ai. We will remove it.

Payments

When the platform pays a vendor, it uses an ephemeral single-use virtual card scoped to the exact amount and destroyed after the transaction. We do not store full card numbers in our own database. Subscription billing is handled by our payment processor.

Sharing

We share data with the subprocessors that deliver the service, with vendors and partners as needed to fulfill a specific request you approve, and when required by law. We do not sell personal information or share it for cross-context behavioral advertising.

Retention

We keep data for as long as an account is active or as needed to provide the service, then delete or de-identify it within a reasonable period, subject to legal and accounting requirements. Enterprise customers can request deletion of their workspace data.

Security

We protect data in transit and at rest and follow least-privilege access internally.

Your choices

Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to certain processing. Because we often act as a processor for employee data, we will route such requests to the relevant enterprise customer where appropriate. To make a request, email hello@joinunited.ai.

Children

The platform is for workplace use by adults and is not directed to children.

Changes

We may update this policy as the product evolves. Material changes will be reflected by a new effective date at the top of this page.

Contact

United Artificial Intelligence Company, Inc., hello@joinunited.ai.

Page: https://www.askunited.ai/privacy

Last changed: 2026-11-10

Talk to United: Book a meeting or email hello@joinunited.ai.