The most trusted multidisciplinary AI agent for enterprise teams and small businesses
An AI agent for purchase requests and procurement
United is an AI agent that turns employee purchase requests into priced, coded orders, collects one approval, and pays from a company wallet.
What it is
United is an AI agent that turns employee purchase requests into priced, coded orders, collects one approval, and pays from a company wallet.
Who it is for
Operations and procurement teams, branch and warehouse managers, and finance.
Public agencies buying against their state contracts.
What the agent does, step by step
- Associates send requests by text or voice.
- United sources and prices each item and checks it against the contracts and supplier accounts you already hold.
- It assigns the accounting code to each line.
- The requests are batched for one approval.
- Once approved, United pays each order with a single-use card scoped to that exact amount and merchant.
- Every purchase goes to your accounting software, split by office, with the receipt attached.
Everything it handles
- Requests by text or voice
- Sourcing and pricing
- Orders against your contracts and supplier accounts, with the contract checked before the order goes out
- Accounting codes on every line
- One approval for a batch of orders
- A single-use card for each purchase, closed when the transaction clears
- Purchases sent to your accounting software, split by office, with receipts attached
- Orders from office supply and warehouse retailers on your company accounts
- A record of who asked, who approved, what it cost and which budget paid
What stays with a person
- The wallet. Your company funds it, and the agents cannot spend more than it holds or more than the limits you set.
- Approvals. Anything above the thresholds you set waits for an approver before money moves. You can require approval for a whole category, whatever the amount.
- Policy and budgets. You set them per company, office, department and person, and they stack.
- Contracts. Anything with a contract attached can require approval whatever the amount.
Where it works
United runs as a shared service operated in the United States, or as a dedicated instance on Amazon Web Services in the region you choose, inside United's account or your own.
Your employees use it from the United app on iPhone and Android, from the web, or from inside Claude or ChatGPT through the United connector. They sign in with their work account through your identity provider.
Works in the apps your team already uses
Some of this work happens in apps that have no API. For that, United uses a dedicated phone United runs for your company, so the agent can use apps that have no API.
The agent signs in with your company's own accounts on the delivery, rideshare and shopping apps your team already uses, office supply and warehouse retailers, and restaurant reservation and event ticket apps.
It works one step at a time, keeps a record of every step, and stops before any payment step until a person approves.
What it costs
The Teams plan is $2,500 per department, per month. It includes every United agent for that department.
Your company loads a wallet. What the agents buy is paid from it at the price shown before each purchase, plus a service fee per purchase that is always shown before you approve.
Companies that want United inside their own cloud, connected to their own systems, talk to us about the Enterprise plan.
How to start
- Register your company and your first department. You can start the same day, with no sales call.
- Load the wallet, then set your budgets, limits and approval rules.
- Invite the people who will ask United for things. They download the app or add the United connector, and make their first request.
We suggest starting with one agent and one group of people, then switching on the next agent once the first is working. Switching one on later is a setting, not a new project.
Questions and answers
Does United buy against our existing contracts?
Yes. Orders go against the contracts and supplier accounts you already hold, and the contract is checked before the order goes out.
How does it reach our accounting system?
Every purchase produces a receipt and accounting codes when it happens, and goes to your accounting software split by office. Where there is no integration, the same records export in standard formats.
Can we set limits per person?
Yes. Limits apply at the company, office, department and person, and they stack. Each level has a hard ceiling and an approval threshold.
Why teams trust United AI
Built so nothing happens without you.
United plans and buys travel, food, gifts, events and supplies inside your company's policy, with your approval on every purchase.
- Nothing is bought without your approval. Every purchase is approved on United's own page before money moves, and anything above the limits you set waits for your approver.
- Your company's policy is applied to every purchase. Every action runs inside the budgets, rules and approval thresholds you set, and United never books outside policy.
- Every purchase uses a single-use card for that amount. Each card is scoped to that exact amount and merchant, closes when the transaction clears and is never reused.
- Every purchase is recorded in an audit trail. Who asked, who approved, what was bought, what it cost and which budget paid: the same record your auditor works from.
- Your data is kept separate from every other company. Every record carries your organization and every query is scoped to it. Data is encrypted in transit and at rest.
- You can run United in your own cloud account. A dedicated instance has its own servers and its own database, shared with no other customer, in your cloud account or ours.
- Every vendor that handles your data is named. Our subprocessors page names every vendor that processes data for us, and no model is trained on customer data.
Talk to United: Book a meeting or email hello@joinunited.ai.
Page: https://www.askunited.ai/use-cases/purchasing
Last changed: 2026-11-10